Terms and Conditions
📜 Terms & Conditions
Welcome to Wild Tails Co! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
Wild Tails Co is an online store offering pet-related products and accessories. By using our site, you agree to comply with all applicable laws and regulations. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this page.
2. Product Information
We strive to provide accurate descriptions and images of all our products. However, due to differences in monitors and manufacturing variations, actual product colors or details may slightly differ. Wild Tails Co is not responsible for minor discrepancies in product appearance.
3. Orders and Payments
All orders placed through our website are subject to availability and confirmation. Payments are securely processed through Shopify’s trusted payment gateways, including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
We reserve the right to refuse or cancel any order for reasons such as suspected fraud, pricing errors, or unavailable inventory.
4. Shipping and Delivery
Processing and shipping times vary by product. Most orders arrive within 5–10 business days, depending on your location. Delivery times for international orders may vary.
Wild Tails Co is not responsible for delays caused by customs, postal services, or other factors beyond our control.
5. Returns and Refunds
Please note that we do not accept returns or exchanges. If your order arrives damaged or incorrect, contact us at wildtailscompany@gmail.com within 7 days of delivery, and our team will work to resolve the issue.
6. Privacy Policy
We value your privacy and protect your personal information in accordance with Shopify’s security standards. Your information will never be sold or shared with third parties, except as required to process your order or comply with legal obligations.
7. Limitation of Liability
Wild Tails Co is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. All products should be used responsibly and under proper supervision when necessary.
8. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
📧 wildtailscompany@gmail.com